Customer experience
Partner Dashboard
Give customers visibility without giving up operational control.
See how business customers manage orders, monitor deliveries and access operational information from their own ParcelOps workspace.
PARCELOPS PRODUCT DEMO
Follow real delivery workflows across customer operations, dispatch, drivers, proof of delivery and fulfillment.
ParcelOps connects customer order management, dispatch, drivers, warehouse operations and delivery proof in one operational platform.
Built and used in real delivery operations at Patet Delivery.
Short demonstrations of the workflows delivery teams use every day.
Customer experience
Give customers visibility without giving up operational control.
See how business customers manage orders, monitor deliveries and access operational information from their own ParcelOps workspace.
Dispatch
Move deliveries between drivers while keeping control.
See how operations teams reassign delivery work while keeping driver responsibility and operational information visible.
Driver app
Keep dispatch updated directly from the field.
Drivers update delivery outcomes from the mobile application so operations teams can see what is happening without relying on phone calls or messaging groups.
Proof of delivery
Capture delivery proof inside the workflow.
See how drivers capture a customer signature during delivery and keep the proof connected to the delivery record.
Fulfillment
Connect warehouse preparation with last-mile delivery.
See a real operational handoff from prepared fulfillment parcels to the driver delivery workflow.
Real operations footage from Patet Delivery.
ParcelOps brings customer operations, dispatch, mobile drivers and back-office workflows into one connected system.
We can walk through ParcelOps using the delivery processes that matter to your operation.
We’ll show Parcel-Ops using a workflow similar to your delivery operation.